Legal Document

cb999 price Privacy Policy

This document clearly explains how your personal information is collected, stored, and kept secure on the cb999 price platform. Please read it carefully before using the service.

Secured with SSL Encryption

Plain-language policy written in legal terms

For users aged 21 and above

Last Updated: January 2025

1 Introduction and Scope

cb999 price is an online gaming and sports betting platform that provides services to users in Bangladesh. This Privacy Policy ("Policy") applies to all services, websites, and mobile applications of the cb999 price platform.

By using any service of cb999 price, you are considered to have agreed to the terms described in this Policy. To learn about the full terms of our service, please read the Terms and Conditions page, which details the rules for using the platform.

This Policy is written in Bengali and is consistent with the data protection and information technology laws in force in Bangladesh. In the event of any ambiguity, cb999 price's interpretation shall be considered final.

2 Types of Information Collected

cb999 price may collect the following types of information:

2.1 Identity Information

Full name and username
Date of birth and national identity card details (for KYC verification)
Address (district and division)
Occupation and source of income (where applicable)

2.2 Contact Information

Mobile number (including OTP verification)
Email address

2.3 Financial Information

bKash, Nagad, Rocket account numbers or bank account details
Deposit and withdrawal transaction history
Betting and gaming activity records

2.4 Technical Information

IP address and device identity
Browser type and operating system
Login time and location data
Time spent on the site and pages visited

3 How Information Is Collected

cb999 price collects information through various methods:

Registration Form: Information you provide directly when creating an account.
KYC Verification: From documents submitted to confirm your identity.
Transaction Activity: Automatically during deposits and withdrawals.
Cookies and Tracking: Automatic data collection while browsing the site.
Customer Support: Information you share through live chat or email.

Please Note: cb999 price collects only the information that is necessary. Unnecessary or excessive personal information is not collected.

4 Purpose of Using Information

cb999 price uses the collected information for the following purposes:

4.1 Account Management

Information is used to create, verify, and manage your account. Technical information is monitored to ensure login security and prevent unauthorised access.

4.2 Transaction Processing

Financial information is required to complete deposit and withdrawal processes. This information is essential to confirm and verify transactions via bKash, Nagad, Rocket, and bank transfer.

4.3 Responsible Gaming

Gaming habits are analysed to identify potentially problematic behaviour. cb999 price is committed to responsible gaming, and our Responsible Gaming guidelines apply in this regard.

4.4 Customer Support

Your information is used to provide 24/7 live chat and email support. Having a record of past activity allows for faster resolution of issues.

4.5 Security and Fraud Prevention

Technical and financial information is reviewed to detect and prevent suspicious activity, attempts to create multiple accounts, or financial fraud.

4.6 Notifications and Communications

Your mobile number and email are used to send important account-related notifications, transaction confirmations, and service updates.

5 Sharing Information with Third Parties

cb999 price does not sell or rent your personal information. However, information may be shared with the following parties in certain circumstances:

Payment Processors: bKash, Nagad, Rocket, and banking partners — to complete transactions.
Technology Service Providers: Companies providing hosting, database, and cybersecurity services.
Law Enforcement Agencies: Upon lawful request from authorities under the applicable laws of Bangladesh.
Anti-Fraud Services: Specialised organisations for fraud detection and prevention.

Note: When sharing information with third parties, only the minimum necessary information is provided, and they are also required to follow proper confidentiality rules.

6 Cookies and Tracking Technologies

Cookies are used on the cb999 price website to improve the user experience and ensure the site functions correctly.

6.1 Types of Cookies

Essential Cookies: Required to maintain login sessions and security — these cannot be disabled.
Functional Cookies: Used to remember your preferences (language, settings).
Analytical Cookies: To understand site traffic and usage patterns.

You can manage cookies from your browser settings. However, disabling certain cookies may cause some parts of the site to not work correctly.

7 Data Storage and Security

cb999 price adopts industry-standard technical measures to protect user data. All data is stored on secured servers protected by SSL encryption.

Measures taken to protect data:

Data transfers are secured using 256-bit SSL encryption technology.
Passwords are stored in hashed form — no staff member can view a password directly.
An OTP-based two-step verification system is in place for account access.
Regular security audits are conducted on servers.
If a suspicious login or unusual activity is detected, account protection is activated automatically.

7.1 Data Retention Period

Your information is retained for as long as your account remains active. Even after an account is closed, transaction records are kept for a specified period due to financial security and legal requirements. Once that period has passed, the information is securely deleted.

8 Payment Information Protection

Information used in financial transactions is a matter of particular importance to cb999 price. Information provided when making deposits via bKash, Nagad, and Rocket, and through bank transfers, is protected as follows:

PINs or passwords used during payment are never stored on cb999 price's servers under any circumstances.
Full bank account numbers are stored in masked (partial) form.
OTP verification is mandatory before every withdrawal.
Transactions of unusual amounts are subject to an additional verification process.

Please Remember: The minimum deposit is ৳200 and the minimum withdrawal is ৳500. Withdrawal processing normally takes between 15 minutes and 2 hours.

9 User Rights

Every registered user of the cb999 price platform holds the following rights:

9.1 Right to Access Information

You may request to know what information about your account cb999 price holds.

9.2 Right to Correct Information

You may contact the customer support team to correct inaccurate or outdated information. After KYC verification is completed, changing certain information may require additional verification.

9.3 Right to Delete Information

You may request deletion of your personal information along with an account closure request. However, certain financial records must be retained for a legally defined period due to legal obligations.

9.4 Right to Withdraw from Marketing Communications

If you no longer wish to receive promotional messages or notifications, you may inform customer support at any time. However, essential account-related notifications (such as transaction confirmations) cannot be stopped.

To exercise any right, contact our support team in Bengali via 24/7 live chat or email.

10 Protection of Minors

The cb999 price platform is strictly for persons aged 21 and above. Information is not intentionally collected from any person under the age of 21.

An age verification process is carried out at registration. If a user is found to be a minor, the relevant account will be closed immediately and the collected information will be deleted appropriately.

To Parents and Guardians: If you suspect that an underage member of your family is using this platform, please notify our customer support immediately.

11 Changes to the Policy

cb999 price reserves the right to amend this Privacy Policy from time to time. If any significant changes are made, users will be informed via email or a site notification.

Continuing to use the platform after the effective date of the updated policy will be considered as your automatic agreement to the new policy. Therefore, it is recommended that you review this page regularly.

To learn about our overall terms of service and user responsibilities, visit the About Us page, which provides details about cb999 price's goals and commitments.

12 Contact

If you have any questions, comments, or complaints about this privacy policy, please contact the cb999 price customer service team:

Live Chat: Available 24/7 via direct chat, in Bengali and English
Email: [email protected]

Verifying privacy-related requests may take some time. Our team will respond to your request as soon as possible.

cb999 price's Commitment: The privacy and security of your personal information is our highest priority. We keep every transaction and piece of information secure using SSL encryption and strict security protocols.